Privacy Policy

At Zaavro, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

• Personal details such as name, email address, phone number, and shipping/billing address
• Payment information (processed securely by third-party payment providers)
• Order and transaction details
• Device information, IP address, browser type, and usage data

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you regarding your order or inquiries
• Improve our website, services, and customer experience
• Prevent fraud and ensure security
• Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests

4. Sharing Your Information

We only share your information with trusted third parties when necessary, including:

• Payment processors
• Shipping and logistics providers
• IT and website service providers
• Legal or regulatory authorities when required by law

These third parties are required to protect your data and use it only for the purposes specified.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

6. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website uses cookies and similar technologies to improve functionality and user experience. You can manage cookie preferences through your browser settings.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be posted on this page.

10. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: contact@zaavro.com