Shipping policy
Shipping Policy
This Shipping Policy explains how Zaavro processes and delivers orders placed through our website.
1. Shipping Destinations
Zaavro ships to the United Kingdom and selected international destinations. Availability of shipping options may vary depending on your location.
2. Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Please note that processing times do not include weekends or public holidays.
3. Shipping Time
Estimated delivery times vary depending on the destination:
- United Kingdom: 4 – 8 working days
- International Orders: 8–10 working days
Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control.
4. Shipping Costs
Shipping costs are calculated at checkout unless stated otherwise.
From time to time, Zaavro may offer free shipping promotions, which will be clearly communicated on the website.
5. Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Please allow up to 72 hours for tracking details to become active.
6. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
7. Delays and Lost Packages
Zaavro is not responsible for delays caused by shipping carriers, customs authorities, or incorrect shipping information provided by the customer.
If your order appears to be lost or significantly delayed, please contact us so we can assist you.
8. Incorrect Address
Customers are responsible for providing accurate and complete shipping information.
Zaavro is not responsible for orders delivered to incorrect addresses provided at checkout.
9. Contact Information
If you have any questions regarding our Shipping Policy, please contact us:
Email: contact@zaavro.com

